AUDIOLINE WAVE 10X Technical Information

S05L-1908-01IBM Netfinity ServersIBM Netfinity 3500 - Type 8644Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X Hardware Maintenance Manual April 1998

Resolving Configuration Conflicts ... 41Resolving Hardware Configuration Conflicts . 41Resolving Software Configuration Conflicts . . 42SC

Assignments92 IBM Netfinity Servers HMM

Serial Port ConnectorsSerial ports are used to communicate with printers,plotters, external modems, auxiliary terminals, and othercomputers. The

Side Access CoverTo remove the side cover, do the following.1. If necessary, unlock the server side cover.2. Remove the side cover by pulling out

Status IndicatorsSocket 7Socket 7Hard-Disk DriveIn-Use LightDiskette DriveIn-Use LightEthernet Activity LightCD-ROM DriveIn-Use LightPower-On Li

System Board.1/ 5 V auxiliary power connector.2/ Primary microprocessor socket.3/ Power switch connector.4/ Secondary microprocessor socket.5/ D

Clear CMOS Request Jumper (J7E1) Notes To set, change, or delete a password, see“System Security” on page 21. If enhanced security is enabled,

6. Disconnect the cables, remove the server cover, andmove the jumper back to its normal position (pins 1and 2).7. After clearing CMOS memory, yo

Note To control and specify who has access to thediskettes in the server, use the Configuration/SetupUtility program. Follow the instructions i

“Configuration/Setup Utility Program Menus” onpage 19.System Board Replacement: When installing areplacement system board or re-installing the

U-BoltTo install a U-bolt and security cable, do the following.1. Remove the server cover (see “Side Access Cover”on page 94).2. Use a tool, suc

SCSI Connectors . . . . . . . . . . . . . . . 91Internal SCSI Connector ... 91External SCSI Connector ... 91Serial

5. Thread the cable through the U-bolt and around anobject that is not a part of or permanently secured tothe building structure or foundation, a

Universal Serial Bus PortsThe universal serial bus (USB) is an emerging serialinterface standard for telephony and multimedia devices.Each USB po

Video Port ConnectorThe server provides a 15-pin video port connector.151115610Table 12 shows the pin-number assignments for the videoport connec

Symptom-to-FRU IndexThis index supports the Netfinity 3500 - Type 8644. Notes 1. Check the configuration before you replace aFRU. Configuration

Beep/Symptom FRU/Action1-1-4 ROM(BIOS read only memorychecksum failure) 1. System Board1-2-1(Programmable IntervalTimer test failure) 1. System B

Beep/Symptom FRU/Action2-3-3(Screen retrace tests are inprogress or have failed) 1. Video Adapter 2. System Board3-1-1(Timer tick interrupt test

Beep/Symptom FRU/ActionTwo Long and Two ShortBeeps(Video adapter notsupported) 1. Video adapterPOST Error CodesPOST ErrorCode/SymptomFRU/Action10

POST ErrorCode/SymptomFRU/Action163(Time of day not set) 1. RunConfiguration/Setup 2. Battery 3. System Board164(Memory size does notmatch CMOS

POST ErrorCode/SymptomFRU/Action662(Diskette drive configurationerror) 1. RunConfiguration/Setupand Diagnostics 2. Diskette Drive3. Diskette Dri

POST ErrorCode/SymptomFRU/Action1805(PCI adapter read-onlymemory (ROM) error) 1. Remove failingperipheralcomponentinterconnect (PCI)adapter 2. S

General CheckoutThis general checkout procedure is for Netfinity 3500 -Type 8644 servers. Attention The drives in the system you are servicing

POST ErrorCode/SymptomFRU/Action1962(No valid startup deviceswere found.) 1. RunConfiguration/Setup2. Check the cableconnections. 3. System Boar

Miscellaneous SymptomsSymptom FRU/ActionCD-ROM drive not workingproperly.1. Clean the CD2. Clean the optical-headlens 3. CD-ROM DriveCD-ROM dri

Symptom FRU/ActionThe monitor goes blankwhen some applicationprograms start.1. Check all cableconnections.2. Verify that the graphicsadapter is c

Symptom FRU/ActionThe server does not startwhen you press the powerswitch.Before replacing a FRU:1. Check all cableconnections.2. Verify that the

Symptom FRU/ActionThe SCSI expansionenclosure used to work, butdoes not work now.1. Verify that all SCSIexpansion enclosurehardware and cableconn

Symptom FRU/ActionThe server stops runningwhen loading device drivers.The PCI BIOS interruptsettings are incorrect.1. Check for interruptconflict

Symptom FRU/ActionThe Ethernet controller oradapter stopped workingwhen another adapter wasadded to the server.1. Make sure that thecable is conn

Parts Listing12345789101112131415161718192062223242521 IBM Netfinity 3500 - Type 8644 119

SystemIndex System (Type 8644) FRUNo. 1 Handle/Cap Assembly (Models 10U,10X, 20U, 20X, 21U, 21X, 30U, 30X)02K2865 2 Top/Side Cover Assembly (Mod

Index System (Type 8644) FRUNo.12 128 MB ECC 3.3v Memory DIMM(Models 10U, 10X, 20U, 20X, 21U,21X)01K111412 128 MB ECC 3.3v Memory DIMM(Models 10U

001 (continued)2. Readable instructions or the Main Menu.DID YOU RECEIVE THE CORRECT RESPONSES?Yes No002Go to the “Symptom-to-FRU Index” on pag

Index System (Type 8644) FRUNo. Keyboard (Models 10U, 10X, 20U, 20X,21U, 21X)See“Keyboards” on page 123 . Miscellaneous Hardware Kit (Models10

KeyboardsKeyboards FRU No.Arabic 02K0870Belgian-French 02K0871Belgian-UK/Dutch 02K0872Brazil/Portugal 02K0869Bulgarian 02K0873Chinese/US 02K0900

Power CordsPower Cords FRU No.Arabic 14F0033Belgium 1339520Bulgaria 1339520Czech Republic 1339520Denmark 13F9997Finland 1339520France 1339520Ger

Related Service Information Important The service procedures are designed to help youisolate problems. They are written with theassumption that

Safety InformationThe following section contains the safety information thatyou need to be familiar with before servicing an IBMmobile computer.

Electrical Safety Caution Electrical current from power, telephone, andcommunication cables can be hazardous. To avoidpersonal injury or equipm

rule, you may prevent a current from passingthrough your body.– When using testers, set the controls correctlyand use the approved probe leads an

Consider these conditions and the safety hazards theypresent: Electrical hazards, especially primary power (primaryvoltage on the frame can caus

Handling ElectrostaticDischarge-Sensitive DevicesAny computer part containing transistors or integratedcircuits (ICs) should be considered sensi

Battery Notice (Lithium) Caution The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, remove its polarizedconnect

 Diagnostic test programs Power-on self-test (POST) POST beep codes  Error messages  Option diskettes  Symptom-to-FRU IndexDiagnostic Te

Caution ContinuedDie Systembatterie ist eine Lithiumbatterie. Sie kannsich entzünden, explodieren oder schwereVerbrennungen hervorrufen. Batteri

Caution ContinuedLi batéria mô¶e zapríåiniù po¶iar, v–buch alebo ùa¶képopáleniny. Batériu nanabíjajte neodstranujtepolarizované konektory, neroz

Battery Notice (Nickel Cadmium) Caution Some batteries contain nickel and cadmium. Do notdisassemble it, recharge it, throw it into fire or wate

Caution ContinuedAz elemek egyes fajt i kis mennyiségû nikkelt éskadmiumot tartalmaznak. Nem szabad szétszedni,£jratölteni, tûzbe vagy v¡zbe dob

Laser Compliance StatementSome IBM Personal Computer models are equipped fromthe factory with a CD-ROM drive. CD-ROM drives arealso sold separate

El uso de controles o ajustes o la ejecución deprocedimientos distintos de los aquí especificadospuede provocar la exposición a radiacionespeligr

Send Us Your Comments!We want to know your opinion about this manual (partnumber 10L9833). Your input will help us to improve ourpublications.Ple

Problem Determination TipsDue to the variety of hardware and software combinationsthat can be encountered, use the following information toassist

Phone Numbers, U.S. and Canada Note EMEA customers should contact their Dealer or IBMService organization.Before you place a call to the Support

IBM Canada Customer and Servicer SupportNumber Information800-661-PSMT Business Partner Marketing Support905-316-5556 Business Partner Marketing

Power-on Self-Test (POST)When you power-on the server, it performs a series oftests to check the operation of server components andsome options.

TrademarksThe following terms are trademarks of the IBM Corporationin the United States or other countries or both:The following terms are trade

IBMPart Number: 10L9833Printed in U.S.A.Sð5L-19ð8-ð1

POST Beep CodesPOST also generates beep codes to indicate successfulcompletion or the detection of an error. One beep and the startup of the ope

Installing Files from Option DiskettesAn optional device or adapter might come with a diskette.Diskettes that are included in option packages usu

2. Insert the IBM Enhanced Diagnostics backup disketteinto diskette drive A.3. Power-on all attached devices; then, power-on on theserver.4. Foll

To select an item, press the Up Arrow (↑) or DownArrow (↓) key to highlight the item; then, press Enter.5. If you selected Continue in step 4 on

e. To exit from the Configuration/Setup Utilityprogram, press Esc and follow the instructionson the screen.12 IBM Netfinity Servers HMM

FeaturesThe features in the server vary according to the model.The following is a summary of the features that areavailable with the Netfinity 3

Integrated Functions Voltage regulator for microprocessors Two serial ports Two universal serial bus (USB) ports One parallel port  Mouse p

Additional Service InformationThe following additional service information supportsNetfinity 3500 - Type 8644 servers. “CD-ROM Emergency Eject”

CD-ROM Emergency EjectIf the system is on and the tray does not slide out of thedrive when you press the Eject/Load button, insert one endof a la

1. Run the Configuration/Setup Utility program andrecord the current configuration settings.See “Configuration/Setup Program.”2. Set jumpers or s

Notes 1. If an administrator password is not set, theConfiguration/Setup Utility program starts onceyou complete the startup procedure.2. If an

Configuration/Setup Utility ProgramMenusFrom the Configuration/Setup Utility program Main Menu,you can select the settings that you want to chang

Note The choices on some menus might differ slightly,depending on the BIOS version that comes with theserver.Use the following commands to navi

Start Options: Select this choice to view and changesettings for device startup sequence, keyboard speed,virus detection, various power-on option

S05L-1908-01IBM Netfinity ServersIBM Netfinity 3500 - Type 8644Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X Hardware Maintenance Manual April 1998 W

Notes 1. Whenever the power-on passwordfunction is set, the system does notsupport any locally or remotelyscheduled shutdowns or restarts.There

Password prompt Off mode is useful fornetwork environments that cause the server tooperate unattended. If a power failure occurs,when power is re

You can use any combination of up to sevencharacters (A–Z, a–z, and 0–9) for this password.Keep a record of the password in a safe place.3. Enter

Attention If enhanced security is enabled, and you forget or losethe administrator password, you must replace thesystem board in the server to

Note You must know the administrator password tochange or delete it.4. Move the switch back to the OFF position after youhave set, changed, or

Plug and Play Control: Select this choice to controlfeatures associated with Plug and Play devices, such asSet Device Mode, Address Decode, and

To store the legacy resource information for aninstalled adapter:1. Select ISA Legacy Resources; then, use the UpArrow (↑) or Down Arrow (↓) key

intervention. The controller supports half-duplex (HDX)and full-duplex (FDX) modes at both speeds.However, auto-negotiation works only if the hub

The Ethernet controller supports the auto-detection modeonly. When you install the device drivers and configurethe Ethernet controller for use wi

Ethernet Cable SpecificationsThe Ethernet controller on the system board provides10BASE-T and 100BASE-TX support through the RJ-45connector on th

Note Before using this information and the product itsupports, be sure to read the general informationunder “Notices” in your manual.Second Edi

Cables for these link segments must be certified asEIA/TIA-568 Category 5.ñ Cables that have been certified as EIA/TIA-568Category 5 meet all 10B

Notes AWG = American Wire GaugeEIA = Electronics Industries AssociationSTP = shielded twisted pairTIA = Telecommunications Industries Associati

Ethernet Connection Problems Note 1. If you use the integrated Ethernet controller, youmust use Category 5 cabling. See “EthernetCable Specifica

Ethernet Subsystem Error Messages Notes 1. The following error messages may be displayed if"Network" is selected in the startup sequen

Table 2 (Page 2 of 4). Ethernet ControllerMessagesError CodeDescriptionRPL-ROM-ERR: 103There are multiple Ethernet controllers or adapter

Table 2 (Page 3 of 4). Ethernet ControllerMessagesError CodeDescriptionM33Unknown TFTP parameter (operation code).M34TFTP read canceled by

Table 2 (Page 4 of 4). Ethernet ControllerMessagesError CodeDescriptionTxxIf you are running a TFTP session to another computer, anerror m

Hard Disk Drive Boot Error (1962 andI999030X)A hard disk drive boot error (error codes 1962 andI999030X) can be caused by the following:Cause Act

Main Power Supply Connection: This 20-pinmain power supply connector is located on the systemboard. Attention These voltages must be checked wi

Resolving Configuration ConflictsThe resources used by the server consist of IRQs, DMA,I/O port addresses, and memory. This information isuseful

About This SupplementThis supplement contains diagnostic information,Symptom-to-FRU Indexes, service information, errorcodes, error messages, and

4. Change system board jumpers or switches. Then,refer to the system-board diagram inside the server.5. Remove the device or adapter. Some config

return to the previous menu. Also, you can press the F5key to switch between color and monochrome modes (ifthe monitor permits). To change the se

Select this choice to view or change the settings foradvanced configuration options. These optionsinclude enabling support for large hard disk dr

 As a last resort before replacing a failing hard diskdrive Note For information about backing up all of the files, seethe operating-system doc

Serial/Parallel/USB Port ProblemsFor problems with devices that are connected the serialport or USB port, do the following:1. Verify that the por

You might need to install device drivers after you install orreplace options, or after you update the configurationsettings. See the instructions

Note  These levels were measured in controlledacoustical environments according to proceduresspecified by the American National StandardsInsti

LocationsThe following information supports the Netfinity 3500 -Type 8644 server. “Adapters” on page 50. “Administrator Password Switch” on pa

Adapters Note For a complete list of the adapters that the serversupports, go to http://www.pc.ibm.com/us/compat/ onthe World Wide Web.When you

Slot 1 (AGP)Slot 2 (PCI)Slot 3 (PCI)Slot 4 (PCI)Slot 5(Shared PCI/ISA)Slot 6 (ISA) Note Expansion slot 5 is a shared slot. Shared slots can beoc

iv IBM Netfinity Servers HMM

a. Remove the expansion-slot screw on the top ofthe expansion-slot cover.b. Slide the expansion-slot cover out of the server.c. Store the expansi

6. If you installed an ISA legacy adapter, go to “ISALegacy Resources” on page 27 to assign systemresources.7. If you want to install or remove a

Battery Caution The lithium battery presents a fire, explosion, orsevere burn risk if handled incorrectly.When replacing the battery, use only

Socket 7Socket 7Socket 7Eject/Load ButtonTrayEmergency-Eject HoleCD-ROM DriveIn-Use LightHandling: When handling a CD, follow theseguidelines: H

Completing the Installation Note Complete all the installation procedures for the internaloptions that you have chosen to install.1. Ensure that

4. Lock the side cover.You can use the cover lock and keys to secure theoutside cover. Attention In the United Kingdom, by law, the telephonecab

Connecting External OptionsTo connect external options (SCSI drives and storageenclosures, printers, modems, and other serial and paralleldevices

Notes  If you plan to install both internal and externalSCSI devices, you must follow the instructionsgiven in “Internal Drives” on page 65 in

Attaching External Options: To attach anexternal option:1. Power-off the server and all attached devices.2. Follow the instructions that come wi

ControlsSocket 7Socket 7DisketteEject ButtonCD-ROMEject/Load ButtonPower SwitchPowerSwitch:Press to power-on/off the server. Attention Do not p

ContentsAbout This Supplement ... iiiOnline Support . . . . . . . . . . . . . . . . iiiIBM Netfinity 3500 - Type 86

Ethernet ConnectorThe system board in the Netfinity 3500 server contains anEthernet controller. The controller has an external RJ-45connector on

Ethernet Controller Operation ModeSwitchWhen you want to change the Ethernet controller operationmode from Normal to MAC Disabled, you must chang

Feet (Stabilizing)The four feet attached to the bottom cover rotate 90degrees to provide additional stability for the server.Before you place th

Internal DrivesSeveral types of drives are supported, such as:  Diskette  Hard disk Rewritable optical disc  TapeExpansion Bays: The serv

The server comes with an IDE CD-ROM drive installed inbay 1 and a 3.5-inch diskette drive installed in bay 4.Some models come with a preinstalled

Types of Cables: The following cables are providedwith the server: Four-wire power cables connect most drives to thepower supply. At the end of

Note To locate connectors on the system board, see“System Board” on page 96.The following are some important points to rememberwhen connecting

If you install additional SCSI devices, you must set aunique ID for each SCSI device that you connect to theintegrated SCSI-2 connector. This uni

Preinstallation Steps (All Bays)Before you begin, be sure you have: Read the documentation that comes with theoption. Read “Termination Require

3. To access bays 1 through 4:a. If the drive that you are installing has removablemedia, remove the bay panel from the drive bayby using a flat-

vi IBM Netfinity Servers HMM

d. Remove the screws that secure the top and thebottom of the upper drive bracket.e. Slide the drive bracket to the rear approximately25 mm (1.0

Installing or Removing Drives in Bays 1through 4: Use the following procedure for installing adrive in bays 1 through 4. If you want to remove a

b. Align the screw holes on the sides of the drivewith the screw holes on the sides of the tray;then, tighten the screws.10. Install the drive in

13. If you want to install or remove any other options, doso now. Otherwise, go to “Completing theInstallation” on page 56.Installing or Removing

6. Install the drive into the lower drive bracket so thatthe power and signal cable connectors are facing theopen side of the server. Align the s

7. Reinstall the lower drive bracket and secure it withthe screw.8. Reconnect the cables that you disconnected in step4c on page 72.9. To install

Input/Output ConnectorsMonitorUSB 1RJ45(Ethernet)AudioLine OutKeyboardPower ConnectorSerial 2Serial 1ParallelAudioLine InMouseUSB 21212Microphon

Microphone: This connector is used to attach amicrophone to the server when you want to recordvoice or other sounds on the hard disk. Thisconnect

Keyboard and Mouse ConnectorsThe server provides one keyboard port and oneauxiliary-device port. An auxiliary device can be a mouseor other point

Memory Modules Notes  The maximum amount of system memory theserver supports is 512 MB. The server has four connectors for installingsystem-m

IBM Netfinity 3500 - Type 8644General Checkout . . . . . . . . . . . . . . . . . 4Diagnostics . . . . . . . . . . .

Memory Configuration: When adding or removingmemory, a basic rule to follow is to fill each systemmemory connector sequentially, starting at Bank

MicroprocessorsThe server comes with an Intel Pentium II microprocessor.This microprocessor incorporates MMX technology withbuilt-in ECC L2 cach

Attention  Thoroughly review the documentation that comeswith the microprocessor, so that you candetermine whether you need to update the serv

Notes  The microprocessor in the server comes with anattached heat sink. The microprocessor plugsinto the primary microprocessor socket on the

3. If you are installing a second microprocessor in theserver, go to step 5 on page 87.If you are replacing an existing microprocessor, go tostep

e. Go to step 7 on page 87 to install thereplacement microprocessor.5. Locate the secondary microprocessor socket on thesystem board. (See the il

11. If the server comes with an air baffle, reinstall it. Toreinstall the air baffle, follow the instructions in step 2on page 85 in reverse orde

Parallel Port ConnectorParallel ports are used to communicate with printers andother devices, such as some CD-ROM and tape drives.The server prov

ROM Operation Mode SwitchIf the power to the server is interrupted while POST/BIOSis being updated, the server might not restart correctly. Ifthi

SCSI ConnectorsThe server comes with an 16-bit UltraSCSI on the systemboard. This controller has two 68-pin, shielded,high-density connectors. Y